Multi-End Simultaneous Online
Multi-End Simultaneous Online
Multi-end simultaneous online refers to the feature that allows the same user account to connect to RC's IM service from multiple platforms simultaneously. By default, RC supports simultaneous online connections from multiple devices. This feature is available without the need for additional activation.
By default, messages are not synchronized across multiple devices. If needed, please enable the Multi-Device Message Synchronization service.
Multi-End Login Restrictions
By default, the same user account can be simultaneously online on up to one device per platform category, including mobile, web, desktop, and mini-program.
| Platform Category | Restrictions | IM SDK Supported Platforms |
|---|---|---|
| Mobile | Only one mobile device connection is supported by default. To enable multi-device login on mobile, please submit a ticket for details. | Android, iOS, Flutter, React Native, uni-app, Unity |
| Desktop | Only one desktop device connection is supported by default. | Electron framework (supported via the Electron module of the Web SDK) |
| Web | Only one web page connection is supported by default (each browser tab is considered a separate connection). Enabling the Multi-Device Message Synchronization service in the Console automatically supports multiple web page connections. | Web |
| Mini-Program | Only one mini-program connection is supported by default. To enable multi-device login for mini-programs, you can go to the RC Console, navigate to Configuration > Chat settings > Basic features > Others, and enable the Mini-Program Multi-End service. | Mini-Program |