Multi-End Simultaneous Online
Multi-End Simultaneous Online refers to the capability where the same user account can connect to RC's IM service from multiple platforms simultaneously. By default, RC supports simultaneous online connections from multiple devices. This feature is available without any additional activation.
By default, messages are not synchronized across multiple devices. For example, if a user logs in on both Web and mobile clients, the mobile client won't receive messages already received by the Web client. To enable cross-device synchronization, please activate the Multi-Device Message Synchronization service.
Multi-Device Login Restrictions
By default, the same user account can be simultaneously online on up to one device per platform category (mobile, Web, desktop, and mini-program).
| Platform Category | Restrictions | Supported IM SDK Platforms |
|---|---|---|
| Mobile | Only one mobile device connection is supported by default. For multi-device login support on mobile platforms, please submit a ticket for details. | Android, iOS, Flutter, React Native, uni-app, Unity |
| Desktop | Only one desktop device connection is supported by default. | Electron framework (via Web SDK's Electron module) |
| Web | Only one Web page connection is supported by default (each browser tab counts as one connection). After enabling the Multi-Device Message Synchronization service in the Console, multiple Web page connections are automatically supported. | Web |