Multi-End Simultaneous Online

Multi-end simultaneous online refers to the feature that allows the same user account to connect to RC's instant messaging service from multiple platforms simultaneously. By default, RC supports multiple devices being online at the same time. This feature is available without any additional activation.

By default, messages are not synchronized across multiple devices. If needed, please enable the Multi-Device Message Synchronization service.

Multi-device Login Restrictions

By default, the same user account can be online on up to one device each on mobile, web, desktop, and mini-program platforms.

Platform Category	Restrictions	IM SDK Supported Platforms
Mobile	By default, only one mobile device connection is supported. To enable multi-device login on mobile, please submit a ticket for more details.	Android, iOS, Flutter, React Native, uni-app, Unity
Desktop	By default, only one desktop device connection is supported.	Electron framework (supported via the Electron module of the Web SDK)
Web	By default, only one web page connection is supported (each browser tab is considered a separate connection). After enabling the Multi-Device Message Synchronization service in the Console, multiple web page connections are automatically supported.	Web
Mini-program	By default, only one mini-program connection is supported. To enable multi-device login for mini-programs, you can activate the Mini-program Multi-end service in the RC Console under Configuration > Chat settings > Basic features > Others.	Mini-program