User Service Configuration
New Users Receiving Pre-registration Broadcast Messages
By default, newly registered users can receive broadcast messages sent within the 7 days prior to their registration. You can disable this service from the Basic features page in the Console.
The New Users Receiving Pre-registration Broadcast Messages toggle affects messages sent via the following interfaces:
- Broadcast to Users:
/message/broadcast.json - Push by Tag:
/push.json - Push by Package Name:
/push.json
Subscription User Status
The User Online Status Update Callback is a callback service provided by the IM Service, which supports real-time synchronization of user status changes (online, offline, logout) to a specified server. This service is available for free in the Development environment. In the Production environment, it can be enabled with the Chat Premium Plan or Chat Ultimate Plan. For specific features and pricing, refer to the Billing Documentation.
To enable this service, navigate to the Chat pricing plans page in the Console, switch to the General Services tab, and toggle the Subscription User Status switch. When enabling the service, configure a callback URL that is accessible. If your network has IP access restrictions, refer to Receiving Server Callbacks to configure the IP allowlist; otherwise, you won't be able to receive server callbacks properly.
