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Multi-End Simultaneous Online

Multi-End Simultaneous Online refers to the capability where a single user account can connect to RC's IM service from multiple platforms simultaneously. By default, RC supports simultaneous online connections from multiple devices without requiring any additional activation.

By default, messages are not synchronized across multiple devices. If needed, please enable the Multi-Device Message Synchronization service.

Multi-Device Login Restrictions

By default, a single user account can be simultaneously online on up to one device per platform category (mobile, web, desktop, and mini-program).

Platform CategoryRestrictionsSupported IM SDK Platforms
MobileSupports only one mobile device connection by default. To enable multi-device login on mobile, please submit a ticket for details.Android, iOS, Flutter, React Native, uni-app, Unity
DesktopSupports only one desktop device connection by default.Electron framework (via Web SDK's Electron module)
WebSupports only one web page connection by default (each browser tab counts as one connection). After enabling the Multi-Device Message Synchronization service in the Console, multiple web page connections are automatically supported.Web